Process Deployment Manager- Central Partner Services

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. Role Description: In the journey to further professionalize Booking.com and our industry, we are building a dedicated Partner Process team to support this journey. The team is responsible for managing, governing and optimizing all regulatory processes and acts as a single point of contact for all process related matters across the organization. The Process Deployment Manager will have 3 main responsibilities: Manage and engage a team of (senior) process specialists Deploy, define and deliver meaningful and impactful process improvements and innovation to enable a range of teams to work efficiently within a higher regulated and compliance landscape Function as the bridge between different teams and departments to capture, size and prioritise process feedback and collaborate to finding suiting solutions for the prioritised items Key Job Responsibilities and Duties: People management Build, sustain and engage your team members Coach and mentor team members to grow their capabilities and career Collaborate with the larger team to establish and drive team foundations to elevate the total team to a higher level Work together with other craft leads in the organization to continuously align and improve the Operational Excellence craft Optimize resource allocation towards key priorities within the team (e.g. process improvement, process (re-)design), ensuring process deployment is considered across all activities we do Team delivery Translate and deploy high level processes into detailed process guidelines in collaboration with various change/implementation teams Support teams across the organization in knowing how to operationalize process and product changes Capture feedback from operational teams and review, size and prioritize these in collaboration with your team and other key stakeholders Ensure that operational feasibility is factored in into every process change we make Proactively starts initiatives to increase efficiency and effectiveness through processes, automation and systems Understand business needs and drive change accordingly, taking ownership of removing any blocks that slow down progress and innovation Work with various stakeholders to define and execute a prioritized backlog of tasks and projects Role Qualifications and Requirements: Very strong communication, networking and influencing skills, effectively communicate in front of small audiences and ability to influence in 1:1 Outstanding project management and organisational skills, able to drive transformational project with large cross-functional; impact on the organization Managerial and leadership experience: Able to lead and inspire medium size team, including senior specialists Strong problem solving abilities, including strong familiarity with deal structuring, negotiation and contracting processes Proactive in taking ownership Stimulates team work, within and outside of own team Commercially minded and result driven Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include: Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country) Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit Diversity, Equity and Inclusion (DEI) at Booking.com: Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations. Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.” We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Application Process: This section should provide: Let’s go places together: How we Hire This role does not come with relocation assistance. Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive. Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.