Customer Success Manager , Small and Medium Business , France, Italy, Middle East - Paris

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

Within our Customer Care team, Customer Success is in charge of making sure we help our clients grow. Because of the importance that our clients have for us, this is a team that is placed at the heart of our operations and a very important role.

We are recruiting our Customer Success Manager (CSM) , in charge of Small and Medium Business (SMB) in France, Italy and Middle East market.

We are specifically looking for a tech-savvy individual with strong relationship building skills and business acumen to help our customers succeed in reaching their business goals through an optimised use of Aircall.