Software Development Manager, Amazon Search

We are looking for a passionate, hard-working, and talented Software Development Manager who can lead an engineering team to build innovative & mission critical software applications & tools to measure Search Quality. You will have an enormous opportunity to make a large impact on the design, architecture, and development of Amazon Search.

Amazon Search Science builds the core machine learning algorithms used by 100’s of millions of customers worldwide to discover products to buy amongst billions of available items at Amazon.com
Relevance Measurement team provides search and browse attributed user behavioural datasets that are used by search algorithms. This team has singular mission to improve relevance and search quality for Amazon customers. We analyse peta bytes of data to enable Amazon Search to measure customer success metrics and identify ways to improve search. We run the Search Defects process to provide training data for defect classifiers, to help matching and ranking experimenters build and evaluate experiments for defect improvements, and to measure customers’ overall defect experience with Amazon Search. We build LLM based solutions to accelerate response times to search escalations.

As a Software Development Manager, you will manage a team of engineers to build and maintain large-scale systems that will help us better understand customer behaviour, highlight pain points, and help identify opportunities to improve search for Amazon customers. The main focus will be to design, develop, and implement an array of full stack applications, data pipelines, analytics tools and statistical tests that will provide valuable insights into customer feedback and behaviour. The systems you develop will be instrumental in helping the Amazon Search team find and resolve issues and shape our product strategy.

You will be given significant authority and ownership. You will manage a team working on cutting edge big data technologies, while taking products and features from conception to production. You will work closely with a stellar team of engineers, applied scientists, business intelligence engineers, and product managers to ensure Amazon’s data is a powerful and innovative business advantage.

Key job responsibilities
- Hire, manage, mentor and grow a high performing team of Software Engineers.
- Work with business leaders and product managers to define team's strategical plans, product vision and requirements.
- Create, prioritize, communicate, and execute roadmaps, project plans, and commitments.
- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics.
- Work with engineers (SDEs, QAEs, BIs) to define technical requirements, architect and execute best-in-class implementations in agile manner.
- Build and maintain world-class customer experience and operational excellence for your deliverables.
- Continuously innovate and simplify our software systems and operations.- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.