Operations & Lifecycle Analytics Lead, Project Kuiper, North America Consumer

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Project Kuiper is looking for a talented Senior Business Intelligence Engineer. This role is responsible for analyzing large sets of data and building pipelines for automated dashboards and reporting in support of North America Consumer Operations and Lifecycle Management teams. A successful candidate will be independent, comfortable with ambiguity, and adept at dealing with large volumes of data, including geospatial data. We are looking for someone who has built end-to-end analytical workflows, has experience in data visualization, and is obsessed with driving insights on statistically sound data.

Key job responsibilities
- Analyze large data sets to identify patterns, understand drivers, and generate insights for professional installation demand, availability, and speed; customer experience, satisfaction, and churn; and customer contact trends
- Write queries to extract data and insights combining datasets within Kuiper with publicly available datasets
- Design, build, and maintain automated reporting, dashboards, and recurrent analysis in support of data driven decisions across North America Consumer Operations and Lifecycle Management teams
- Identify opportunities for automation to accelerate insight generation
- Analyze and create visualization of large geospatial data to drive subscriber growth strategies
- Leverage Amazon systems and tools to effectively work with, process, and analyze large datasets
- Deliver comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholders


Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.- 5+ years of professional or military experience
- 4+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing, and building data pipelines- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.