Director, Business Operations - Digital

Note to applicants: This role is located in Austin, TX. 

Who You Are: We are seeking a Director of Business Operations to play a critical role in supporting the Chief Digital Officer and driving operational excellence across the Digital team. This role blends high-level strategic oversight with hands-on execution, combining strong analytical skills, business operations expertise, and a passion for leveraging emerging technologies. Acting as both a trusted partner to the CDO and a skunkworks innovator, the ideal candidate will maintain the operating model for the business, pilot cutting-edge tools—such as AI—to streamline processes, drive analytics requests and delivery, enhance marketing operations, and improve efficiencies across the organization.

This role is eligible to participate in our Management Bonus Plan.             

What You're Good At:

You are an innovative team player, with experience driving impact through data-driven insights. You bring a wealth of experience bringing together consumer insights, marketing measurement and business intelligence. 

You will:

 Build and Maintain the Operating Model

• Maintain our operating model of headcount, opex, consumption, revenue, and forecasting across multiple teams and geographies. 

 Analytics & Metrics Tracking

• Develop and maintain dashboards to track KPIs across digital initiatives.
• Provide regular performance reports and actionable insights to the CDO and leadership team. 
• Collaborate with data teams to enhance data availability and reporting accuracy

Innovation & Efficiency Pilots

• Lead and execute pilots of AI-driven tools and emerging technologies aimed at improving operational efficiency. 
• Partner with marketing and digital teams to identify opportunities for automation and process improvements. 
• Evaluate pilot outcomes and create frameworks for scaling successful solutions across the organization.

Chief of Staff Function

• Prepare executive communications Serve as a trusted advisor and sounding board to the CDO.
• Manage strategic initiatives, ensuring alignment with broader business goals.
• Facilitate leadership meetings, prepare agendas, and ensure follow-up on action items. 

Operational Excellence & Marketing Ops

• Identify and implement process improvements across marketing operations, ensuring optimal performance and resource utilization.
• Lead or participate in special projects that drive business impact.
• Oversee resource allocation and manage key partnerships and vendors.

Cross-Functional Collaboration

•  Act as a liaison between the Digital team and other departments, ensuring smooth communication and execution of joint initiatives.
• Partner with Finance, Marketing, and Product teams to align on goals and metrics

What You Contribute: 

Education: Undergraduate Business Degree (MBA Preferred)

Experience: 

• 7+ years in business operations, strategy, or analytics roles, with at least 3 years at a senior manager or director level or similar capacity.
• Big 3 Consulting or Operating Experience in an eCommerce company preferred
• Experience in piloting or implementing AI-driven tools or automation solutions.
• Proven track record in high-growth environments, preferably within consumer goods, e-commerce, or digital technology sectors. 

Skills: 

• Strong analytical skills, with experience in data visualization tools (e.g., Tableau, Power BI) and advanced Excel skills.
• Familiarity with AI/ML tools and automation platforms, and an ability to lead innovation pilots from concept to execution.
• Proven ability to manage complex projects and drive initiatives from inception to completion.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels.
• Strong organizational skills and attention to detail

Leadership: 

• Demonstrated leadership and team management abilities.
• Comfortable working in a fast-paced environment with a high degree of ambiguity.
• Entrepreneurial mindset with a passion for innovation and continuous improvement

Why Nutrabolt?

Wellness Benefits

Nutrabolt cares about our teammates’ physical, mental, and financial wellness by providing benefits like: competitive health insurance, life insurance, mental wellness programs, 401K matching, and a Lifestyle Spending Account.

Lifestyle Perks

We offer unlimited vacation paid time off and volunteer time off. You’ll get discounts on C4 Energy, Cellucor, and XTEND products, too!

Family Support 

We want you to reach your full potential at work by taking care of all loved ones at home. We provide paid parental leave, in addition to reimbursement for expenses related to childcare, fertility treatments, legal fees, and more through our Lifestyle Spending Account.

Employment Type: Full-time (Typical Hybrid office environment)