Gopuff is seeking an IT Analyst to support our platform as we provide a world delivery service. Your primary responsibility will be to support our team's use of technology and services. This role requires triaging and prioritizing user requests and helping design and implement the support system. Excellent communication skills and problem-solving abilities are essential.
As a vertically integrated company our systems include warehouse management systems, driver delivery apps, point of sale support, financial systems, and of course printers that continually run out of cyan. Your actions will matter. Good work will improve our customers' lives by giving them back precious time in their day. This position reports to the IT Manager.
Working hours will be Friday - Tuesday (2pm - 11pm PST) (5pm - 2am EST)