Gopuff is seeking a Senior Manager to join the Central Operations team. We are looking for an autonomous, self-starting, and strategic thinker willing to evaluate the landscape of opportunities, balance competing priorities, and tackle the most impactful projects with speed and precision. This role is ideal for a first-principles thinker who thrives in ambiguity, is unafraid to tackle seemingly impossible challenges, and is driven to deliver innovative solutions.
The ideal candidate has a small ego and is willing to put the greater good of the organization above personal feelings. They are not afraid to ask for help but are equally willing to roll up their sleeves, work hard, and figure things out. Success in this role requires a balance of humility and ownership, where collaboration, resilience, and creative problem-solving are key.
In this role, you will improve existing processes, create new ones, and drive critical initiatives across multiple functions—including Field Operations, Supply Chain, Distribution and Transportation, Data Analytics, Product & Engineering, Merchandising, and Business Development. Success in this role requires exceptional cross-functional collaboration, influencing without authority, and ownership over projects where you will frequently need to lead without direct control over the execution.
The Central Operations team is small but highly effective, often tasked with delivering solutions for challenges that lack clear ownership. From process improvement and first-iteration tooling to change management and executive fire drills, this role demands technical expertise paired with operational excellence.