Staff Solutions Architect

We are looking for a Staff Solutions Architect to join the growing Professional Services team at Kong. As a Staff Solutions Architect, you will be responsible for leading and guiding our customers throughout their technical journey with Kong, ensuring they receive the utmost value from their investment in our products. You'll serve as a technical advisor to many of our enterprise customers, consulting their teams through the architecture, implementation, deployment, and rollout phases of Kong technology and setting them up for long-term success. The work you do is instrumental in driving the adoption, overall satisfaction, and retention of our customers.

In this role, you will interface and collaborate with a variety of peers and partners as well as everyone in the customer environment from Developers to Executives, representing Kong culture and values every day. Apart from driving the successful delivery of customer-facing engagements, you will also work and collaborate closely with Kong’s different cross-functional teams(Product, Engineering, Customer Success, Support, and others). Working at Kong presents a unique opportunity to combine that challenge with the chance to help modernize enterprise software and learn about how businesses run in the digital age.

What's in it for you? This is an opportunity to work on cutting-edge, innovative customer projects involving new and exciting technology with diverse people all over the world. The knowledge you gain on our products and customer use cases will be applied to real-world usage and contribute to the continued innovation and enhancement of our technology. As a valuable member of the Kong professional services team, the work you do will be critical to our growth and success. You’ll be given thought leadership to help define what ‘good’ looks like in terms of production deployments, what is recommended, and why.

This role is based in Sydney or Melbourne.