Senior Construction Claims Analyst, EMEA

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Microsoft Cloud Operations and Innovation (CO+I) is the team behind the cloud. We are responsible for delivering over 200 Microsoft web portals, Live and Online Services around the world including infrastructure, security and compliance, operations, globalization, and manageability. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide. We are looking for a passionate individual to help build the network that powers the world’s largest online services. 
 
Within CO+I EPC GSC, the Global Claims Management team is tasked with establishing the strategic framework and governance for the early identification, evaluation, avoidance, mitigation, assessment, and resolution of Contractor and Supplier Claims. This team supports a global portfolio of complex, multi-disciplinary, multi-billion-dollar, multi-year datacenter construction projects across all Microsoft regions. We are currently looking to hire a Senior Construction Claims Analyst for the EMEA region, who will work closely with the EMEA Claims Avoidance Director to maintain the SAP Ariba Claims Tool and provide updates to the Global Claims Dashboard, ensuring compliance with the Global Claims Management framework. This role will assist the region in driving contractual accountability, claims avoidance, early intervention, de-escalation, internal alignment, and settlement with General Contractors (GCs) and OEM Equipment suppliers.

The Senior Construction Claims Analyst shall work seamlessly with the Global and Regional Claims Lead to play a pivotal role in monitoring and reporting on claims activities within their assigned region, i.e., AMER, EMEA, or APAC, to ensure compliance with the CO+I EPC GSC Global Claims Management framework. This individual will be responsible for the oversight of the SAP Ariba Claims Management Module, ensuring its seamless integration and functionality within the Global Claims PBI Dashboard. The role demands a proactive approach to troubleshooting, data analysis, and the optimization of claims management processes.

This is an EMEA based position and up to 25% travel may be required.