Learning and Development Manager

In your role as the Learning & Development Manager, you will drive the implementation of learning initiatives that promote a culture of ongoing development. You’ll design and implement innovative learning solutions that align with our long-term business strategies, enabling Trusties to thrive and grow. From developing engaging learning programs to managing our Learning Management System (LMS), you’ll work cross-functionally to deliver impactful initiatives that cultivate both individual and organisational growth.

What you’ll be doing:

• Lead the development and implementation of scalable learning programs that empower Trustpilot’s global workforce and support our long-term vision.
• Design and deliver high-impact learning programs using the latest methodologies and digital tools.
• Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results.
• Own the developmental and growth aspects of individual contributors onboarding ensure alignment with Trustpilot’s core values and goals.
• Manage our Learning Management System (LMS), ensuring it’s fully leveraged to deliver, track, and report on all learning activities.
• Analyse complex learning challenges and create tailored solutions to meet organisational needs.
• Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle.
• Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth.
• Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement.
• Mentor colleagues, promoting a culture of knowledge sharing and continuous learning.
• Promote the learning and development priorities that will help drive Trustpilot’s growth, engaging essential stakeholders throughout the organization.

Who you are:

• Significant experience in learning and development or related fields, having delivered effective training solutions.
• Advanced knowledge of learning principles, methodologies, and tools to drive effective programs.
• Skill in designing and delivering innovative learning experiences that engage and empower.
• Experience managing cross-functional learning projects, with a focus on delivering measurable impact.
• Thorough analytical skills, capable of assessing learning needs and evaluating the outcomes of programs.
• Effective communication and collaboration skills, with the ability to communicate clearly to and engage stakeholders at all levels.
• Driven, with the capability to accomplish targets successfully

What’s in it for you:

• A competitive base salary ranging from $140,000 to $155,000 gross per year. This range doesn’t include any variable pay such as bonuses, awards made under Trustpilot’s equity program or other benefits. 
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Full health insurance 
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks 
• Communal lunch, extra treats and events during the month —  think ice cream carts, coffee bars and massages, to name a few
• Restricted Stock Units

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

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