Amazon Digital Sr. Operations Manager, Device Global Logistics (DGL)

If you are an experienced professional with a passion for driving change and impact at a Global scale, you may be a fit for the Amazon Device Global Logistics (DGL) Operations role. As an Amazon Digital Operations Manager you will be an integral part of the Amazon Digital Global Logistics Operations team responsible for ensuring delivery of a world class end to end customer experience.
If you are an experienced professional with a passion for driving change and impact at a Global scale, you might be a fit for the Amazon Device Global Logistics (DGL) Operations Program Management team. Come armed with your knowledge for a position where you will own and drive strategic plans to satisfy the demanding logistics needs in markets worldwide. If you thrive managing large, impactful programs, optimizing operations and driving results through technology, we have an incredible professional opportunity for you to be an integral part of the DGL team.

DGL is looking for a results-oriented individual to drive all aspects of cross-functional programs within our team. This individual will be responsible for developing collaborative relationships across various internal functions. This individual will be expected to quickly ramp-up on the end-to-end logistics and supply chain processes, and provide clear structure and oversight to new and on going initiatives. This individual must have an excellent connection to details with the ability to quickly understand and contribute to large cross-functional initiatives. This individual will be expected to understand and solve complex issues, establish patterns and practices, and lead global programs.
Key responsibilities will include representing the DGL team to understand, influence and document Amazon systems behaviors that impact customer experience and inventory availability through optimization and process improvement. Integrating new customers into DGL organizational processes and systems. You will be responsible for providing educational style communication, developing relationships with Amazon technical support teams to influence changes and metric reporting that are globally impactful of an operational and technical nature.

The ideal candidate will possess demonstrated ability to take large, complex and ambiguous programs and simplifying them for team learnings, develop functional processes to improve customer experience, and deliver them in a successful and timely manner. Maturity, high judgment, keen ability to influence, analytical prowess and leadership skills are essential to success in this role. Candidates with proven experience working in developing high performing supply chains are ideal.







- 5+ years of with Excel experience
- Bachelor's degree, or 5+ years of professional or military experience
- Experience working with complex data sets
- Experience communicating results to senior leadership- Knowledge of statistics or other analytical techniques
- Experience with SQL

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.