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Apple

AppleCare Quality Engineering Manager

🌎

Cork, County Cork, Ireland

1d ago
πŸ‘€ 7 views
πŸ“₯ 0 clicked apply

Job Description

Description

Description
As a member of the AppleCare Technologies Quality Engineering (ACQE) team, you will be instrumental in ensuring that AppleCare applications and systems meet quality standards throughout both pre-release and post-release testing phases. Your expertise in software testing, leading people, and fostering a culture of quality will be essential to success in this role. Strong critical thinking skills, and a commitment to open communication and collaboration within a global cross-functional team will further support success in this role.

Minimum Qualifications

Minimum Qualifications
  • Extensive experience in a software quality engineering role
  • Experience leading people in the development of test strategies and execution of test plans
  • Experience leading distributed teams across cultures, geography, and timezones
  • Values empowering people to achieve their best
  • Expertise in modern test methodologies, practices, and technology
  • Proficiency in utilizing test automation tools and framework

Key Qualifications

Key Qualifications

Preferred Qualifications

Preferred Qualifications
  • Deep knowledge in contact centre tools and cross functional workflows
  • Strong commitment to enhancing the customer experience
  • Demonstrated curiosity and adaptability as a continuous learner
  • Excellent written, verbal, and presentation skills
  • Proficiency in scripting languages (Python, Swift, etc.)
  • Bachelor’s degree or equivalent professional experience.

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

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