As a member of the AppleCare Technologies Quality Engineering (ACQE) team, you will be instrumental in ensuring that AppleCare applications and systems meet quality standards throughout both pre-release and post-release testing phases. Your expertise in software testing, leading people, and fostering a culture of quality will be essential to success in this role. Strong critical thinking skills, and a commitment to open communication and collaboration within a global cross-functional team will further support success in this role.
Minimum Qualifications
Minimum Qualifications
Extensive experience in a software quality engineering role
Experience leading people in the development of test strategies and execution of test plans
Experience leading distributed teams across cultures, geography, and timezones
Values empowering people to achieve their best
Expertise in modern test methodologies, practices, and technology
Proficiency in utilizing test automation tools and framework
Key Qualifications
Key Qualifications
Preferred Qualifications
Preferred Qualifications
Deep knowledge in contact centre tools and cross functional workflows
Strong commitment to enhancing the customer experience
Demonstrated curiosity and adaptability as a continuous learner
Excellent written, verbal, and presentation skills
Proficiency in scripting languages (Python, Swift, etc.)
Bachelorβs degree or equivalent professional experience.