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Apple

Data Analyst - Process Quality and Execution

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Cork, County Cork, Ireland

1d ago
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Job Description

Description

Description
Deep dive into operational data to assess program performance, identify trends and opportunities for improvement. Provide actionable recommendations to peers and leadership for impactful business decisions. Build and create reporting solutions for both online and retail operations teams. Use tools such as Tableau to create dashboards and data visualisations. Identify and evaluate operational risks, implementing contingency plans to mitigate them. Develop improvements that directly impact the customer experience. Build business cases using data and insights to define how large/small the opportunity is. Develop, maintain, and own robust reporting KPI’s that help to guide the business and measure success. Collaborate with business intelligence teams to build regional reporting needs. Support development of predictive models and simulations through partnerships with advanced analytics teams. Collaborate with key business partners to understand and amplify the “Voice of the Customer”. Serve as a liaison between online and retail teams in sales, finance, logistics, procurement, and operations teams. Ability to drive strategic direction and influence key business partners

Minimum Qualifications

Minimum Qualifications
  • Ability to evaluate and interpret large data sets, analyse, and present data with meaningful insights.
  • Independently navigate systems and tools with knowledge of relational databases.
  • Proficient in using Tableau or similar data visualisation tools to build reports and dashboards for program tracking and performance analysis.
  • Experience in post-go-live program management and developing BAU (Business-as-Usual) management systems.
  • A team player with a “hands-on” and “can do” attitude that can influence through collaboration and leadership.
  • Being able to work effectively with other teams and taking them along for the journey is critical.

Key Qualifications

Key Qualifications

Preferred Qualifications

Preferred Qualifications
  • Experience in a data analytics or a supply chain analyst role.
  • Confidence to make critical decisions and deliver results under tight timelines, with flexibility to adapt to the challenges of a fast-paced environment.
  • Passion for research, innovation and enhancing the customer experience.

Education & Experience

Education & Experience

Additional Requirements

Additional Requirements

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