CDD Risk Analyst

JOB DESCRIPTION

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Associate Customer Risk Review Analyst

Adyen is seeking an Associate Customer Risk Review Analyst to contribute to the growth and scalability of our customer base across Europe. In this role, you will conduct KYC (Know-Your-Customer) reviews, evaluate potential risks, and perform thorough due diligence to safeguard Adyen and its customers. This process, known as a CDD Review (Customer-Due-Diligence), ensures compliance and mitigates risk.

You will collaborate with a variety of teams, including commercial, compliance, and product, to ensure that KYC documentation is accurate, up-to-date, and fully compliant with regulatory standards. This position requires a detail-oriented individual with a risk-based mindset, critical thinking skills, and a focus on scalability, all while maintaining the highest level of integrity.

What you will do

• Perform KYC and Customer Due Diligence (CDD) procedures to evaluate and mitigate risk.
• Collect and analyze customer information monthly, documenting significant changes in their organizational structures, legal entities, and policies.
• Conduct KYC checks on merchants by collecting, verifying, and reviewing relevant documentation, and refining the process as needed.
• Serve as the first point of contact for merchants on all CDD Review-related matters, providing clear and professional communication.
• Collaborate with internal teams to refine workflows and suggest process improvements, with a focus on efficiency and automation.
• Act as an internal advisor on CDD Review-related topics within the local office and the European team.
• Align with peers in Amsterdam and global teams to ensure consistent practices in risk reviews worldwide.

Who you are

• You have at least one year of experience in queue work within banking, finance, or a related field (internships and extracurricular activities are also considered).
• You take ownership of your responsibilities and demonstrate a strong sense of accountability.
• You are naturally curious, capable of thinking outside the box, and comfortable in unstructured or ambiguous environments.
• You are an effective communicator and a strong team player, ready to step out of your comfort zone when needed.
• You possess an analytical and critical mindset, with a focus on problem-solving.
• You enjoy tackling operational challenges and supporting others.
• You have a genuine interest in Onboarding, KYC, CDD, and operational processes.
• You are fluent in English, both spoken and written.
• You are willing to travel up to 10% of the time throughout the year.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position in MADRID. It will require a relocation in case you live outside of Spain.