Senior QA and Automation Engineer

 LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. 

Intro:

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

Overview: 

Welcome to the Web Experiences team at LivePerson! We are a team of eight engineers located across four countries in The US and Europe.
We are looking for a hands-on QA expert with a proven ability to direct and improve quality programs, reduce defects and improve overall efficiency and productivity including working on automation.
In addition, highly adept at developing and implementing test strategies, operational procedures, and quality methodologies to support the development and release of business applications in the international geographically dispersed company.

We are looking for a smart individual who wants to do more than just test and automate, but also shape and innovate!

Please note that although we have offices available in Mannheim, Germany, this role is fully remote.

In this role, you will have the opportunity to (your tasks): 

• Lead the Quality Agenda within the team, setting standards and best practices for both manual and automated testing
• Develop and implement comprehensive test plans and strategies to ensure the quality and performance of web and mobile applications
• Sign Off on feature/release readiness
• Drive, execute and expand End-to-End testing and monitoring strategy
• Define quality methodologies and standards

Here are some of the things you'll bring (requirements):

• At least 5 years QA experience with a deep understanding of quality and processes
• Deep understanding of development lifecycle in SCRUM (Agile) world
• Comfortable working with Java and JavaScript applications
• Experience with automated testing tools and frameworks (e.g., Selenium, Cypress, Jest, Mocha).
• Knowledge of manual testing
• Good communication and presentation skills
• Comfortable working in a fast-paced, results-oriented environment
• Strong analysis & problem-solving skills
• Attention to detail and a commitment to quality

Applicants must be authorized to work for any employer in Germany.

Benefits:

• Personal time off 33 days - Vacation (28 days) and care days (5)
• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Development: Generous tuition reimbursement (up to 6.000USD per year) and access to internal professional development resources
• Internet and Mobile reimbursement
• Be flexible, work flexibly and from anywhere  - no defined working hours or boundaries
• Remote first company with offices in Mannheim and Berlin
• Modern equipment (MacBook Pro)
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact.
• Monthly connection: Join our monthly connection pizza day in the office!
• We were awarded by Great Place to Work 
• If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson: 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.