Senior Content Program Manager

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

Who we are: We are the Artificial Generative Intelligence Security (AeGIS) team, and we are charged with ensuring justified confidence in the safety of Microsoft’s generative AI products. This encompasses providing an infrastructure for AI safety; serving as a coordination point for all things AI incident response; researching the quickly evolving threat landscape; red teaming AI systems for failures; and empowering Microsoft with this knowledge. We partner closely with product engineering teams to mitigate and address the full range of threats that face AI services – from traditional security risks to novel security threats like indirect prompt injection and entirely AI-native threats like the manufacture of Non-Consensual Intimate Imagery (NCII) or Child Sexual Abuse Material (CSAM) or the use of AI to run automated scams. We are a mission-driven team intent on delivering trustworthy AI and response processes when it does not live up to those standards.

The Empowering Microsoft team within AeGIS is charged with continually distilling our understanding of AI safety into training, documentation, methodologies and tools that empower the people designing, building, testing, and using systems to do so safely. While the team’s top priority is to train Microsoft’s own teams, we are looking beyond that to provide these resources to the world at large. For us, AI Safety is not about compliance, it’s about trust.

We are looking for a Senior Content Program Manager who can transform an understanding of safety best practices into a range of educational materials (how-to guides, documents, presentations, etc.) for engineers, product managers, designers, and many other disciplines so that they can integrate those practices effectively into their work. A particular challenge will be that these practices involve thinking in ways people aren’t familiar with (thinking like adversaries, thinking about how systems will fail) and about issues people are unfamiliar or even uncomfortable with (the abusive partner example above is not hypothetical), and we need to light up a few hundred thousand people with a deep understanding of this nonetheless. This role would suit technical writers with project management experience as well as content program managers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.