Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions, is actively seeking a Renewal Specialist to join our team based in Hungary. This is a remote / home-based position that can be based anywhere in Hungary.
As a Renewal Specialist, you will collaborate closely with Account Managers to support renewals for our US-based customers. You will take full ownership of the renewal process, ensuring a seamless experience for our customers and achieving timely, successful renewals. Highly organized and efficient, you will play a crucial role in enhancing the Account Management team's capacity, contributing to our goal of a 95% customer retention rate.
Please note that the working hours for this position will align with US working hours, spanning from 15:00 to 23:30 (CET) Monday to Friday.