Associate Technical Support Engineer

Everbridge, a global leader in critical communications and enterprise safety solutions, is on the lookout for an Associate Technical Support Engineer. This is a remote/home-based position that can be based anywhere in Hungary.

 

As an Associate Technical Support Engineer, you'll expertly support our range of products, diagnose and resolve technical issues for enterprise customers, and manage multiple escalations. You'll also recommend solutions, maintain detailed records in our call tracking system, and contribute to our knowledge base and Root Cause Analysis (RCA) documents.