Viacom18
Senior Manager - CRM, JioCinema
🌎
Mumbai
11 months ago
👀 8 views
📥 0 clicked apply
Job Description
On-site
At Viacom18 customer support, we have set ourselves the goal to become the most loved customer service brand and as a customer expert, your role is to make sure that every interaction that you have with a user leads the brand in that direction. You are the ‘friend’ any user of a digital product will be delighted to have by their side. You have amazing technical and people skills that are a prerequisite to calm the most irate of customers and not only fix the issue but also enthrall them with great customer experience.
To summarize, help build customer testimonies & drive positive emotions
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