Go-to-Market (GTM) Strategy, Planning, and Operations Lead, Japan

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality,  book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

The Role

The Square International markets recently implemented a new international operating model, with in-market business and Go-to-Market leadership accountable to the country’s P&L and responsible for building and executing a country GTM strategy across functional leadership in-market. 

As an individual contributor, this role will cover GTM-wide strategy, planning and operations and become a primary partner to the GTM Lead role and act as the right hand person, helping bring cohesive strategy and execution across GTM for Square Japan.

Reporting into the Japan GTM Lead, this role can be based anywhere in Japan or in our Tokyo office through a hybrid of in-office and remote working.

You Will

• Be the right hand person for the GTM Lead, defining the full-funnel GTM strategy across all channels (Sales, Marketing, Partnerships, Self-Serve Product Onboarding etc.)
  • Oversee successful strategy implementation
  • Ensure seamless execution
  • Monitor success and adapt the strategy
• Communicate actionable insights to GTM lead by preparing and delivering executive-ready presentations and briefs.
• Collaborate locally and globally to drive cross-functional strategic initiatives to drive the development of strategy, planning and infrastructure for the business to scale 
• Lead ongoing and ad hoc strategic initiatives to ensure investments and activities are aligned with our priorities and broader GTM strategy
• Lead annual planning, global reporting and oversee goal setting, budget allocations for the market in partnership with Finance & Strategy and Analytics.
• Play an important role in our ongoing performance reporting by partnering with the local Insights team to integrate performance data and insight into a cohesive story
• Present important market updates and findings to International leadership team

You Have

• 8+ years of experience in growth strategy or revenue generating roles (Sales, Growth Strategy, Marketing, Partnerships, Consulting) 
• Written and verbal communication and presentation skills in English
• Strong strategic planning and analytics ability, with expertise executing growth-driving, full-funnel GTM strategies with a startup mentality.
• An ability to drive decision-making among cross-functional leaders, and to build relationships and gain agreement across large groups of stakeholders from all levels of the organization using quantitative and qualitative tactics. 
• Willingness to escalate and surface issues until you reach acceptable resolution, while maintaining positive relationships along the way. 
•  Willingness to travel as required.
• Understanding of payments industry trend or, experience within a payment facilitator, regulated payment or electronic money institution (preferable)
• Experience working with global teams; experience working within a high growth tech or FinTech firm (preferable)

Nice to Have

• A native or business level Japanese language proficiency

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page