Compliance Manager

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

We are looking for a dynamic and experienced Compliance manager with experience of FCA regulation, within consumer credit, to join the Clearpay Compliance Team. You will be part of a growing and dynamic team and help prepare Clearpay for more intensive regulation. The Compliance team is a 2LOD function, and is responsible for advising and monitoring the compliance position of Clearpay UK.

You Will

• Advise the business on compliance requirements risks and related controls
• Report directly to the Head of Compliance (future SMF16)
• Create, assessing and implementing policies, standards and processes
• Manage the Compliance training programme
• Review merchant and vendor onboarding requests and provide feedback to the business to ensure compliance with FCA requirements
• Review marketing communications
• Support with annual risk assessments
• Oversee compliance with Gifts and Entertainment and Conflicts of Interest, working with global stakeholders
• Interpret regulation and break it down into what needs to be done and why it applies to the business model; and cascade important information to internal stakeholders.
• Communicate with internal stakeholders including (e.g. Legal, Risk, MLRO, Product, Customer Ops) and external stakeholders (e.g. regulators, advisors, partners).

You Have

• 5+ years compliance experience covering a wide range of FCA Handbook topics including CCA, CONC, Consumer Duty, SYSC, SMCR, Vulnerable Customers, Operational Resilience.
• Experience working with Product and Engineering teams to translate regulatory requirements and support the delivery of good customer outcomes.
• Expertise in identifying compliance risks and potential vulnerabilities and advising on solutions.
• Knowledge of conducting regulatory gap analysis, policy creation and implementation.
• Experience working on high-profile FCA regulatory change programmes or projects with a Risk or Compliance remit, demonstrating the ability to anticipate and prioritise.
• Ability to communicate complex topics in a clearly to stakeholders and senior leaders.
• Knowledge of FCA regulation including a detailed understanding of the FCA's expectations of compliance, governance, culture, risk management and individual accountability.
• Confidence to take on new challenges.
• Prioritise across competing deadlines and influence cross-functionally and globally.
• Relevant industry certification is not essential but is a plus e.g. the ICA.