Senior Solution Delivery Manager

Summary:

HighRadius Corporation seeks a Senior Solution Delivery Manager to work in Houston, Texas. Please submit resumes to https://www.highradius.com/about/careers/. Must put job code RFF24-03 on resume.

Your Day-to-Day

• Serve as an integral part of the Consulting team by delivering the Company’s cloud product implementations to Fortune 1000 clients. 
• Serve as a primary client contact in the delivery of shared solution and vision. 
• Manage solution architecture throughout a project life cycle. 
• Work closely with key client stakeholders to understand pain points and identify future improvement and automation opportunities that drive solutions to achieve intended value. 
• Identify and define value opportunities and quantify improvements in process metrics. 
• Drive standardization across solutions being delivered. 
• Directly manage a team of Associate Consultants, Consultants, and Senior Consultants. 
• Responsible for coaching and developing employees through regular one-on-one meetings, regular feedback, and leading formal semi-annual performance reviews. 
• Serve as the single point of contact for the solution working with client stakeholders, consultants, project managers in anchoring the vision, value, and overall solution architecture. 
• Keep up to date on Company products, capabilities, and new features. Apply knowledge of solution designs and performing design reviews of Senior Consultant. 
• Understand client's business processes, pain points, technology landscape, future state requirements and use cases. 
• Identify and define the value opportunities and quantified improvements in process metrics. 
• Define an end state solution, success criteria and anticipated business value of the end state solution by working closely with client stakeholders. 
• Partner with client executives, global process owners and internal stakeholders to align on expected value and means, and to measure it on a continuous basis. 
• Identify gaps with respect to standard product capabilities and enhancements specific to customers’ business needs. 
• Drive standardization and simplification through adoption of industry best practices and minimizing customization to deliver high quality design. 
• Ensure quality review of the solution at different stages of the project, which includes but is not limited to review of the future-state design done by Senior Consultants, review of the system build, and testing done by Consultants, and review of the cutover plan for production readiness. 
• Provide onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews to team. 
• Collaborate with a client-service team consisting of Associate Consultants, Consultants, Senior Consultants, Project Managers, and Program Directors on a daily basis to meet the client’s needs. 
• Work closely with global product management team to develop innovative products. Build and improve the implementation, training methodologies and the tools needed for future implementations. 
• Manage deliverables to achieve deadlines across multiple projects and clients.

Requirements and Qualifications

Education:

Bachelor’s degree in Engineering, Management or related quantitative or analytical field of study.

Experience:

Five (5) years’ experience in a functional or solution role in the implementation of ERP or SaaS solutions based on understanding of accounting and financial concepts, such as, treasury, accounting, order-to-cash business processes including Cash application, Collections, Deductions, and Financial Reporting, requirements gathering, business analysis, solution design, presentation, and facilitation skills with small and large groups.

About Us

HighRadius offers cloud-based Autonomous Software for the Office of the CFO. More than 700 of the world’s leading companies have transformed their order to cash, treasury, and record to report processes with HighRadius. Our customers include 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey’s and many more.

We at HighRadius firmly believe that a product is only as good as the people behind it.  Whether it's product development, customer support, sales, or operations, all our employees see the direct impact of their work. As one of the fastest growing FinTech software companies and a leader in the Fortune 1000 space, HighRadius focuses on hiring talented and motivated people from diverse backgrounds.

If you want to channel your ambition and drive for success, you belong with HighRadius! Check out our company’s website to learn more about our fun culture, great benefits, read customer and employee testimonials, and more!

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