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Microsoft

Strategic Account Executive - Financial Services

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Multiple Locations, Multiple Locations, United States, New York, New York, United States

5h ago
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Job Description

As the Strategic Account Executive, you will:

  • Manage the development and application of a mature/dynamic customer plan based on proven methodologies to manage a sustainable, long-term business portfolio
  • Collaborate across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).
  • Leverage close relationships with leaders (e.g., senior leaders, C-level executives) of the assigned account and the broader ecosystem to shape long-term strategic direction and influence business metrics.
  • Expand strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.
  • Anticipate issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establish recovery action plan to improve customer's overall experience.
  • Own the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations.
  • Leverage internal network of industry experts to strengthen knowledge of the industry, competitors, and customer business priorities and leverage in-depth knowledge of Microsoft's offerings to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.

 

This role requires regular visits to the customer site in New York City, NY.

 

 

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