Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
As a Technical Consultant at Aircall, you will be a key partner to our Sales, Customer Success, and Solutions Engineering teams, driving the technical success of our EMEA enterprise and corporate customers. You will be instrumental in optimizing the Aircall platform for our clients, ensuring seamless integrations, and fostering long-term customer satisfaction. This role demands a proactive individual who can not only build and maintain healthy service pipelines but also identify and advance opportunities, contributing to successful deal closures and enhanced delivery efficiency.
You will be responsible for the technical aspects of the full sales cycle and delivery in the EMEA region, from initial discovery and solution design to implementation, ongoing pipeline management, and successful delivery. This includes a strong emphasis on understanding customer needs, designing effective solutions, and ensuring high-quality outcomes.
