Job Description
$120,000 - $140,000
Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
About the Role:
We are looking for an outstanding Senior Solutions Engineer to join our GTM team in North America. You are going to be our very first Solutions Engineer that has a primary focus on supporting our customer success function, working alongside the team and our biggest customers. The Solutions Engineering Team lives at the intersection of Sales, Customer Success, Partnerships, and Product. We support all teams — including Customer Success — with our technical and commercial knowledge to achieve their objectives. Although you will be reporting to the Solutions Engineering Manager, your role will predominantly require you to work closely with our most important customers on a global scale!
