Product Manager

So, what’s the role all about? 

NICE is seeking a Product Manager to join the Analytics Team and lead the transcription product for NICE. As a Product Manager, you will discover new products and features that are useful to customers, valuable to NICE, and technically feasible. And you’ll do it in an exciting environment working with the latest technologies such as LLMs, and partnering to deliver on use cases for customers with consuming applications such as NICE’s GenAI Copilots.  

How will you make an impact?   

• Define the market need by conducting researching and talking with customers and stakeholders 

• Define a roadmap and prioritize features to support ongoing roadmap execution 

• Communicate the direction and how the roadmap meets a market need 

• Build, document, and execute user stories, use cases, test scenarios, test cases  

• Partner with Engineering to deliver on the roadmap 

• Make tough decisions balancing constraints in scope, complexity and time-to-market 
• Ensure successful go-to-market by working with all stakeholders, including sales, marketing, and services 

Have you got what it takes?  

• Bachelor’s degree 

• 3 - 5 years of experience with Agile Product Management 

• Demonstrated success in software requirement definition 

• Strong problem-solving and analytical abilities 

• Ability to translate customer feedback into software solutions 

• Excellent communication and interpersonal skills 

• Excellent negotiation skills to resolve internal and external competing priorities 

You will have an advantage if you also have: 

• Experience with 3rd party cloud (e.g. AWS) native applications 

• Enterprise (B2B) software product management experience 
• Contact Center familiarity 

What’s in it for you? 

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  6145

Reporting into: Director of Product Management 
Role Type: Individual Contributor 

#LI-Hybrid