Senior Software Engineer

The Sr. Software Engineer designs, develops, tests, deploys, and maintains the NICE CXone software platform. Key responsibilities include all tiers of the NICE CXone technology, including (but not limited to) design and development of NICE CXone products and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, CI/CD pipeline management, and assisting other developers in a team environment utilizing agile development processes. The Sr. Software Engineer will also mentor junior staff members and may be asked to propose cross disciplinary architectural solutions to difficult problems.

As a Sr. Software Engineer, a Typical Day Might Include the Following:

• Work as a member of an agile team to enhance and improve software.
• Design and present projects to improve current process and overall platform.
• Code and test projects.
• Create automation to ensure quality.
• Deliver high quality, sustainable, maintainable code.
• Manage time effectively working on one or more concurrent projects.
• Attend meetings and training as required.
• Works with system analysts and product management for the successful completion of a project.
• Leads team and mentors other developers as needed.
• Provides critical technical capabilities to the team and evangelizes those skills to others.
• Functions as a Technical or Team Lead as needed.
• Follow established department procedures, policies, and processes.

To Land This Gig You'll Need:

• Bachelor’s degree in computer science or equivalent work experience 
• 5+ years’ experience in software development
• Well established technical problem-solving skills.
• 5+ years’ Experience with Java 8+
• 5+ years’ experience with Selenium and Junit
• Experience building and maintaining AWS based microservices
• Excellent communication skills
• Excellent decision-making skills Working knowledge of unit testing
• Working knowledge of common design patterns
• Working knowledge of object-oriented software design
• Team Player
• Desire to work in a fast-paced environment

Bonus Experience:

• Experience with AWS Infrastructure (EC2, ECS, EKS, etc)
• Experience maintaining, and working with, AWS Resources (IAM, CloudWatch, CloudFormation, etc)
• Experience with Kinesis (KCL, KPL, EFO)
• Experience with Mongo or Dynamo DB (or equivalent DB system)
• Experience with Snowflake
• Experience with Rest/Web Sockets/GRPC
• Experience with Jira and Confluence
• Experience with automation/testing tools and frameworks
• Experience with/knowledge of agile development processes
• Experience(s) as a technical or team lead or equivalent experience
• Experience with telecommunications/telephony/ACD’s
• Experience with CCAAS
• Experience working in a CI/CD Environment
• Experience creating and maintaining pipelines in Jenkins
• Experience with GitHub Actions
• Experience with Argo CD and Kubernetes

#LI-Hybrid