In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
The gUP Play Technical team leverages technology and our engineering experience to enable support and operations at scale through automation, building customized software solutions, and vendorization. We work closely with the Play products and engineering teams to help technical partners (such as App and Games developers) succeed.
As a Customer & Partner Solutions Engineer supporting Google Play you will enable support at scale through automation, tooling, and vendorization. This encompasses identifying opportunities for scale, working with gUP and our product area stakeholders to define requirements, proposing solutions, and then implementing those solutions. A core focus of our team is "right sizing" the solutions we provide, balancing expected impact against the effort required. The best solution may be a full stack web application, or a vendor team, or perhaps a simple Apps Script.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $123,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
