Job Title: Lead Product Designer
Location: Hyderabad, India / Remote, Anywhere in India
Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and pre-built integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain.
We're seeking a Lead Product Designer who is proactive and unafraid to own and advocate for an iterative, design process, always driving towards finding simple, easy-to-use, intuitive and elegant solutions for complex design problems. You’ll help to define and lead the overall user experience end-to-end from conducting discovery user research into the problem space through to designing the micro interactions that bring our product UIs to life.
As a Leader on the team, you'll be at the forefront of shaping our product experiences, owning and driving strategic design decisions for a significant area (or areas) of our product. In addition to your hands-on design and research contributions, you'll also have the opportunity to manage designers, fostering their growth, ensuring clarity of direction, and elevating our overall design quality and impact.
Note: This role requires formal people leadership experience—you’ll directly manage and develop designers while setting the tone for quality and team culture.
This role will report into the Manager of UX Design with a secondary reporting line into the Sr. Director of UX Design, Research and Content Strategy.
Key Responsibilities:
Human Centered Design:
Create design assets including, but not limited to, customer user journeys, wireframes, visual designs, service blueprints, prototypes and hi-fidelity detailed designs that capture and convey behaviors and design implementation details.
Demonstrate a proven approach to discovering and mapping user needs, experiences and customer user journeys.
Advocate for user-centered design by prioritizing user research and data-driven insights over subjective feedback, ensuring that design decisions are rooted in user needs and behaviors.
Act as a champion and advocate for good user experience, sharing best practices and demonstrating curiosity about customer needs and behaviors.
Wear many hats - whether it’s undertaking Design Research activities with customers, reviewing designs, defining micro interactions or crafting UI components for our design system.
User Research:
Ability to undertake thoughtful, iterative user research to validate product concepts and hypotheses early and frequently with or without the support of a dedicated researcher.
Expert in planning, conducting, and synthesizing qualitative and quantitative user research (interviews, surveys, usability testing, analytics etc.) with or at times without, the support of a dedicated researcher.
Skilled at transforming research insights into practical design solutions, determining ideal timing and maximizing the impact of research efforts. Effectively utilizes user research findings and usage metrics to guide and improve design decisions.
People Management:
Provide clear guidance, inspiration, mentorship, coaching, feedback, and advocating for both craft and career development of the Designers you manage directly.
Establish clear ways to breakdown, track and communicate the work and work progress of your reports, ensuring alignment with sprint goals, product priorities, and design timelines.
Proactively participate in lead feedback sessions to align on product and customer objectives, leveraging user research insights to facilitate and promote constructive critique of design work.
Collaborate closely with product managers, engineers, content strategists, designers and researchers to refine, iterate on and validate design solutions.
Positively shape design team culture through collaboration and continuous process improvement.
Mindset and Attention to Detail:
Balance high design standards with a practical ability to monitor workstreams, helping the team stay productive and unblocked.
Maintain a high bar for usability, accessibility (WCAG), beauty, quality, and consistency through applying best practice design UCD principles and adhering to our design system.
Help to accelerate team efficiency by improving processes and workflows within the design team and broader cross-functional teams.
Sweat the small stuff – understand that the little details are what make people love a product.
Be a big picture thinker – connect the dots as part of a larger system and broader product ecosystem considering consistency and usability.
Stay current with emerging tools and techniques, including AI-powered design tools, to optimize team workflows and amplify design output.
Qualifications:
5-8+ years of experience designing delightful user experiences and a portfolio showing your processes and deliverables. We are interested in learning how you approach problems and think through them.
Minimum 2+ years of formal people management experience, including performance management, goal setting, and career development for direct reports.
Demonstrated experience creating responsive design patterns and design systems aligned with UX best practices. Proven ability to clearly present, justify, and defend design decisions to stakeholders.
Experience with contributing to and consuming component-based design systems.
Expertise in Figma/FigJam and related UX design, research, and rapid prototyping tools.
Strong attention to detail, problem-solving skills, and excellent verbal and written communication.
Significant experience designing complex B2B applications or SaaS products using agile and iterative methods founded in continuous learning.
Strong focus on usability, efficiency, and simplifying complex problems. Solid background in information design, UX heuristics, and user-centered software design.
Natural ability to build strong relationships within your team and across functions. Be a team player – collaborative, humble, hardworking, egoless and willing to roll up your sleeves and do whatever it takes to help others be successful.
Confident design leader and communicator capable of navigating dynamic, ambiguous situations. Relentless driven to deliver smart, delightful solutions aligned with customer needs and company goals.
Actively seeks and offers candid, constructive feedback with curiosity, humility, and openness.
Takes ownership, cultivating a sense of responsibility within both the design team as well as the wider product org.
Preferred Qualifications
Bachelor's/University degree, Master's degree in HCI or design related field, with an emphasis on user experience, interaction design, or visual design a plus.
Experience with motion design, HTML, CSS, JS and other front-end technologies, is a plus.
Strong understanding of how artificial intelligence (AI) and machine learning (ML) can inform design decisions, improve interactions as well as enhance and personalize experiences.
Strong understanding of how artificial intelligence (AI) can enhance design workflows—e.g., using AI for rapid prototyping, design system scaling, or content generation—to drive efficiency without sacrificing quality.
Why Celigo?
Diversity, Equity, Inclusion, and Accessibility
As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand.
Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics) military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.
