ICQA Data Researcher, ICQA Data Researcher

The Data Analyst assigned to ICQA will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SoX requirements.

Responsibilities:
• Development of data collection processes and data management systems
• Maintenance of data integrity (0% error rate)
• Designing of queries, compiling of data, and generation of reports in MS Access and Excel
• Charting and graphing of data for reporting purposes
• In depth research of defect trends related with vendors and sellers
• Data collection and entry as needed
• Data mining and problem solving
• Back up for Process Assistant duties• Ability to work extra hours as required
• Continued meeting or exceeding of department performance goals
• Proficient with Ms office programs
• Knowledge of Amazon systems and fulfillment center processes
• University degree in related fields
• Proficient in SQL
• 2+ years of Problem Solve experience preferred
• Demonstrated problem solving skills and analytical skills
• Proven ability to work productively and efficiently in an independent setting
• Proven ability to clearly communicate with managers and associates at all levels
• Global perspective and solid understanding of business objectives
• Excellent attention to detail and work with the highest level of accuracy
• Initiative to develop tools, data collection processes, and data management systems Amazon is an equal opportunities employer.

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