Business Analyst, Seller Trust

As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are looking for an exceptional business analyst to help us develop new ways to build trust and loyalty with sellers, a crucial component of our flywheel

Sellers’ trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by diving deep into how we measure our progress and helping to identify and prioritize key areas of focus. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.

The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. They know and love working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. They are analytical and creative, and don’t quit. This is a role with high visibility to senior leadership and with high opportunity for impact for those willing to roll up their sleeves and dive deep to achieve results.

Key job responsibilities
- Design, develop and maintain scalable, automated, user-friendly systems, reports, dashboards, etc. that will support our analytical and business needs
- Analyze key metrics to uncover trends and root causes of issues
- Suggest and build new metrics and analysis that enable better perspective on business
- Build ETL pipelines to optimize and streamline data reporting
- Develop domain expertise and apply to operational problems to find solution
- Work across teams with engineer, product, and program stakeholders to prioritize and deliver data driven insights
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation

About the team
The Seller Trust Analytics team supports the entire data infrastructure and insight generation for the Selling Partner Trust organization within Selling Partner Services. We focus on advocating for Sellers and building scalable and innovative solutions to allow Sellers to have long term success on Amazon. - Experience with SQL or ETL
- 1+ years of tax, finance or a related analytical field experience
- 2+ years of complex Excel VBA macros writing experience
- Experience defining requirements and using data and metrics to draw business insights- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Experience using very large datasets

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.