Marketing Coordinator (Viator)

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do:

Viator’s B2B team is an exciting, fast growing business unit that drives revenue growth, diversification and innovation for Viator’s suppliers, affiliates, and partners. We offer suppliers and partners a variety of ways to work with Viator via a wide selection of tools and platforms. As an industry leader, you will be part of a team that works on some of the most exciting and impactful initiatives within our industry. This role is ideal for someone who is ambitious and interested in having a significant impact on the growth and performance of our affiliate program. 

What You’ll Do:

1. Content Development:

• Create and manage engaging content for email campaigns, social media posts, blogs, and website updates.

• Ensure consistency in tone and messaging across all communication channels.

2. Campaign Execution:

• Plan and implement multi-channel marketing campaigns to drive engagement and conversion.

• Assist in developing strategies for social media growth and email list expansion.

3. Analytics & Optimization:

• Monitor and report on marketing metrics, using data to identify trends and inform decisions.

• Conduct A/B testing and performance analysis to refine campaign effectiveness.

4. Project Management:

• Coordinate with cross-functional teams to manage timelines and deliverables for marketing initiatives.

• Maintain a detailed content and campaign calendar.

5. Miscellaneous Marketing Support:

• Assist with event planning, partner communications, and special projects as needed.

• Conduct competitive research to support strategic planning.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.

• 2+ years of experience in marketing or related roles.

• Proficiency in marketing tools such as Braze, HubSpot, Mailchimp, Google Analytics, or Hootsuite.

• Exceptional writing, editing, and proofreading skills.

• Basic graphic design skills (e.g., Canva, Adobe Creative Suite) are a plus.

• Strong organizational skills and ability to manage multiple projects.

• Analytical mindset with a passion for continuous improvement.

Why Join Us:

• Be part of a collaborative and innovative team that values your input.

• Opportunities for professional growth and development.

• Travel required.

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.