Executive Assistant, AWS Support, Managed Services, Trust & Safety Organization

The Trust & Safety organization at AWS is seeking a dedicated, resourceful, and customer-obsessed Executive Assistant to support two Directors within the AWS Support, Managed Services team. The Executive Assistant will act as an extension of the leaders, and will work closely with other Executive Assistants throughout the organization and across the rest of the company.

As an Executive Assistant, you will be responsible for a wide range of critical activities including complex calendar management, tracking key deliverables, coordinating travel and expenses, and organizing team activities and events (such as all–hands meetings and employee engagement activities). Other responsibilities include, but are not limited to, coordinating meeting agendas, space planning, and ad hoc project coordination. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. In this role, you’ll have the opportunity to act as an extension of our leaders in partnership with a supportive and collaborative EA community.

Working in a highly ambiguous environment, you will complete tasks and projects quickly and with little to no guidance, and take effective action without having to know the total picture. You will apply a superior attention to detail, great organizational skills, and the ability to meet tight deadlines and juggle multiple critical requests while maintaining flexibility, a sense of humor, and most importantly, grace under pressure. You will understand business priorities, demonstrate the ability to proactively anticipate needs, and drive improvements to build capacity for the leaders and their teams. Over time, you will build deep and trusting professional relationships with the leaders and their teams, which will blossom into strong partnerships that provide opportunity for special projects with increased responsibility and long-term career growth.

Please note this is an in-office position requiring 5 days/week onsite at our Arlington, VA HQ2. Remote or hybrid work is not currently supported.

Key job responsibilities
• Management of complex calendars, scheduling requirements, and prioritization of executive's tasks and appointments according to their importance, urgency, and relevance.
• Conduct detailed and efficient domestic and international travel coordination.
• Conceptualize and execute a diverse range of team events, from social gatherings to large-scale staff meeting agendas, global team meetings, and offsites.
• Act as a liaison for direct reports and business stakeholders, driving continuous improvement in team processes and project efficiency.
• Work alongside other Executive Assistants within the organization to drive best practices and cross-collaboration of efficiencies.
• Be a catalyst for creating a positive, engaging, and fun work environment for the team.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- 2+ years of senior level leadership support experience
- Experience with executive level calendar management
- Experience managing multiple calendars
- Experience with domestic or international travel coordination- 4+ years of senior level leadership support experience
- Experience in a fast-paced, high-tech company
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.