Business Development Manager, Multi-Channel Fulfilment (MCF)

Amazon has spent years building one of the world’s most efficient and optimised supply chains. Meet the Amazon Multi-Channel Fulfilment (MCF) team who are leveraging this supply chain to deliver best in class services for customers and clients. Our vision is ambitious - to fulfil orders for every customer in the world, regardless of where the transaction occurs.
In this position you will focus on developing and managing a sales pipeline comprised of high value accounts and progress them through complex negotiations. The scope includes identifying new business opportunities through understanding the supply chain needs of customers and any gaps in our current service offerings. The ideal candidate is a strong influencer and will own bridging alignment across internal and external stakeholders. They will be responsible for drafting business plans to obtain resource investment across ops, tech or other partner teams. The right person will possess successful SMB & Enterprise class sales experience, preferably in the eCommerce, transportation or logistics. Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach is required. Experience selling nascent products/services into new markets is strongly desired. Candidates must have superior communication and presentation skills, a strong working knowledge of CRM solutions and MS Office applications, an ability to thrive in an ambiguous environment and be very passionate about success and winning.






Key job responsibilities
1. Create own pipeline of opportunities.
2. Identify opportunities - define, pitch through to acquisition and retention and critically engage and Progresses Qualified Leads through funnel.
3. Holds meetings, shares information (rates, product, integration).
4. Logs status updates in CRM, including sales stage, opportunity size and customer anecdotes.
5. Onboard and Launch (non TAM requiring) leads.
6. After securing commitment, guide customer through onboarding.
7. Connecting merchant with ISV partners, staying close to progress.
8. If required, engaging TAM for a supported onboarding and launch
9. Raise the bar for highest standards and deliver an exceptional customer experience for all managed customers.
10. Input into the team goals and collective delivery working across multiple functions of the business to ensure we are delivering on the most relevant and meaningful things for customers.- Bachelor's degree
- Experience with business development, partnership management, or sourcing new business
- Experience in developing, negotiating and executing business agreements
- Experience with sales CRM tools such as Salesforce or similar software
- Experience in setting up and managing a sales pipeline- Experience interpreting data and making business recommendations
- Experience in online advertising or high-tech products/services

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