Compliance Training Program Analyst

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Compliance, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive people policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Compliance Governance & Program Support (GPS) team manages important components of Block’s Compliance Risk Management Framework within Block Compliance. The GPS team has responsibility for the following responsibilities: Policy Governance, Risk Assessment, Compliance Training, Compliance Risk Assessments, Third Party Risk Management, Regulatory Change Management, and Board/Management Reporting. 

As a Compliance Training Analyst within the GPS team, you will support training reporting and administration of Block Inc, level Compliance training, and partner with International, Regional, and Business Unit Compliance Leads to help support training delivery. This role is critical in ensuring that our compliance training programs are data-driven, effective, and aligned with our regulatory and industry standards. In addition to data analysis, you will provide administrative support, including handling email communications, managing project workflows, and maintaining training schedules. You will be focused on using data to guide insights and improvements while also providing critical administrative support to enhance the effectiveness of our training programs. You will help maintain standards, processes, and tools to ensure scalability and growth of the function, and produce a high-quality work product.  You will have experience working collaboratively with partners and will communicate requirements of training programs. You will work with other members of the GPS team, and other Compliance teams to develop the program as part of the broader Compliance Risk Management framework. You will report to our Compliance Training Lead.

Our employment model is remote-friendly, offering the opportunity to work with teams across the world. This role can be based remotely in the United States. Flexibility to travel and work across time zones is required.

You Will

• Analyze training data to assess the effectiveness of compliance programs and identify areas for improvement.

• Develop compliance reporting systems, ensuring accuracy and timeliness of reports for all partners.

• Conduct data reconciliation to ensure consistency and integrity across training and employee datasets.

• Provide relevant insights to enhance compliance training outcomes and support decision-making.

• Support regulatory reporting requests and ensure compliance with industry standards.

• Manage email communications with learners, addressing inquiries and providing support for training-related issues.

• Oversee the Jira ticketing process to track and resolve issues related to compliance training.

• Use Asana for task management, ensuring projects are on track and deadlines are met.

• Maintain the training calendar, scheduling sessions and ensuring timely updates.

• Perform regular reviews and reconciliation of data within the Learning Management System (LMS).

• Collaborate with teams to ensure compliance training programs align with regulatory requirements and industry best practices.

• Design and implement data visualization tools and dashboards to communicate important metrics and insights to non-technical partners.

• Provide support for training delivery by assisting peers and lead on coordinating logistics, and ensuring the smooth execution of training created

• Participate in special projects and ad-hoc tasks to support the GPS team.

You Have

• 5+ years experience in data analysis and compliance reporting within a FinTech, financial services company, or regulated business.

• Demonstrated training program management and organizational abilities.

• Proficiency in data analysis tools and data visualization software (e.g., Looker, Looker Studio, Tableau).

• Experience with administrative tools such as Jira, Asana, and Learning Management Systems (e.g., Workday, Docebo).

• Experience with compliance regulations and training requirements in the financial sector across geographies.

• Experience identifying and resolving data discrepancies.

• Experience presenting complex data insights to non-technical audiences.

Even better:

• Experience in the following subject-matter areas: Learning and development, BSA/AML/sanctions, consumer lending, consumer protection, payments

• Relevant industry certifications (e.g. CAMS, CRCM, CFE)

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)

• Health Savings Account and Flexible Spending Account

• Retirement Plans including company match 

• Employee Stock Purchase Program

• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 

• Paid parental and caregiving leave

• Paid time off (including 12 paid holidays)

• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 

• Learning and Development resources

• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.