Software Engineer (in Test)

Location: Cochabamba, Bolivia.
Hybrid model

So, what’s the role all about?

The Software Engineer in Test designs, develops, tests, and maintains the NICE inContact software platform. Key responsibilities include all tiers of the NICE inContact technology, including (but not limited to) design and development tests for NICE CXone products and features, functional testing, load testing, code reviews, resolving test defects encountered during the QA cycle, supporting production environments, and assisting other software engineers in a team environment utilizing agile development processes.

About the team:

We’re on a mission to replace our flagship legacy system with a flexible microservices platform. Our goal is to create a smooth experience for all customers, where small businesses and large companies get to enjoy the same quality service using our scalable solutions. 
We’re also working to speed up delivering value to our customers by optimizing our deploys of the updates and new features. This includes switching from legacy systems to a unified platform. As part of it, quality is essential, and we're focusing on improved testing methods and coverage to ensure successful migration.
Our focus on quality also means that bugs and system stability are always prioritized higher than new features and our teams swarm to resolve issues quickly and effectively. 
Our systems are large and complex, and we know that we cannot achieve high levels quality, stability and availability without high levels of test automation and extensive load testing. Our teams are T-shaped and engineers learn different roles to stay flexible and ensure that the team succeeds together.

How will you make an impact?

• Work on writing automated tests for your team
• Check for Customer Found Bugs      
•  Investigate failures               
•  Write applicable bugs for failures         
•  Fix false failures (refactor test)
• Check the status of daily or pipeline automation test executions
  Check on all bugs assigned to you
• Attend and contribute to the team's meetings and ceremonies (stand-up, stories grooming, planning, retrospectives.
• Understanding database principles and using SQL to query data

Have you got what it takes? 

• Knowledge of quality practices and policies
• 2+ years of experience in software development and automation
• Experience with test automation tools
• Experience writing SQL statements
• Thorough understanding of the following types of testing: Functional, Usability, Load, Stress, Integration, Data validation, Performance, Automated testing and Regression

Preferred experience:

• DevOps experience
• Experience with call server technologies
• Cloud experience, AWS preferred
• Experience with .NET/C#
• Visual Studio, Rider, or VS Code on Windows, Mac, or Linux 

What are the technologies we use?

• AWS (e.g. IAM, SNS/SQS, DynamoDB, Lambda, CloudFormation, …)
• JavaScript build tools, such as gulp, yarn, and node
• CSS
• PHP
• REST APIs
• GitHub
• C#
• Amazon Aurora MySql database
• Docker and Kubernetes (AWS EKS)
• Snowflake data warehouse
• Looker business intelligence
• ElasticSearch
• Continuous Integration/Continuous Deployment (CI/CD)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Benefits at NICE Bolivia:

• Work with the most modern technologies.
• Clear career path supported by different free learning tools.
• Obtain certifications to advance your career.
• Collaborate with global work teams.
• Participate in local and global activities and events.
• Enjoy the flexibility of hybrid work, combining the best of both worlds.
• Engage in exciting competitions and contests.
• Improve your language skills with English support.
• Secure a permanent employment contract.
• Benefit from a company legally constituted in Bolivia and receive full social benefits

#LI-Hybrid