Business Development Specialist I

**About the Role** The Ariane team helps drivers with licensing, the onboarding process and supports drivers in their initial steps with Uber. By supporting drivers with their beginning at Uber, the team helps Uber driver growth and supply in local markets. In the program, CommOps and Ops collaborate closely to understand and tackle driver partners’ most important priorities through specialised and dedicated Perspective account managers. **What you'll do** 1. Develop and manage Driver relationships through outbound trigger-based calling 2. Take ownership of managing multiple driver accounts 3. Provide customised coaching and recommendations to your driver partners 4. Deliver against multiple KPIs, per market priorities: GBs, engagement, cancellation rate, etc. 5. Act as a voice of the customer capturing insights at every opportunity **What you'll need** 1. Sales and account management experience in a contact centre environment. 2. You have at least 6 month experience in sales and retention. 3. Sales or Account Management experience We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together. Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role. \*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).