Does the challenge that comes from driving complex employee facing experience issues for one of the largest employers excite you? Do you enjoy working in an entrepreneurial environment and delivering innovative solutions that enable your team and stakeholders to do their jobs more effectively and accurately by streamlining existing processes by leveraging technology?
The North America Amazon Payroll Team is seeking a Business Analyst to help drive small scale automation improvements while partnering on larger scale efforts to enhance the employee experience in relation to Payroll at Amazon for our North America population. This position is responsible for facilitating the successful deployment of both internally built and purchased tools that will simplify the way we interact with employees while also helping us to quantify and capture additional areas for improvement in collaboration with both our internal and external partners.
Your primary responsibilities within our Payroll Systems team will be to provide payroll system support (DayForce) to Canada Payroll Ops team, dive deep into the existing processes and procedures and gain an understanding of our existing systems and processes to be able to identify opportunities to improve, while thinking critically to uncover any gaps in our current state. Within this role, you will partner with our internal payroll team as well as our technical partners, HR, benefits, and more to gather requirements, map out future state configurations, and drive the development of our testing strategy and validations. The ability to work cross functionally and to identify areas of need proactively is imperative to the continued growth and success of this initiative. Further, you will continue to drive continuous improvement post launch.
Successful candidates will have a business analyst background, have supported complex large scale initiatives and also have implemented small scale automation, be detail driven, have excellent problem solving abilities, and have experience working with HCM/Ceridian/DayForce system. You should not only be passionate about delivering extensible, on-time solutions, but should also be obsessed with contributing to the development of high-performance teams through rigorous planning, disciplined attention to detail, continuous process improvement and mentorship. You should have experience working with SMEs across multiple geographies, and using data to advance ideas and influence others. Finally, thinking big and setting a bold direction for the future is a must.
Role Responsibilities:
- Partner with the project managers and our project team to map out our current vs. future state designs.
- Support the gathering of requirements and translate those to scalable solutions.
- Test, analyze, and evaluate system functionality.
- Drive innovation and break through improvements in your team’s processes and practices.
- Identify the opportunities that will provide ways to better scale our processes.
- Partner with other Amazon teams impacted by these initiatives to test the end to end lifecycle of an employees pay.
- Work with operations teams to drive improvements.
- Create and manage the communication strategy for promoting and highlighting your strategy, priorities, and the status of your program.
The NA Payroll Systems team is a group of highly skilled and motivated individual engaged in data analysis, drives automation and efficiency in system design, processes and maintenance of payroll systems and applications which limit manual work and results in scalable solutions, drive projects, standardize processes, and eliminate the root cause of defects. This is an exciting opportunity to join this team.
Key job responsibilities
Basic qualifications
• 2+ years of Ceridian/DayForce experience covering business process configuration and setup of DayForce and developing reports
• Problem solving skills for assisting Payroll Operations team members in root cause and resolution of system errors and process failures
• Project leadership and delivery experience
• Competency in MS Excel and Access
• Experience working cross functionality across multiple geographies
• Proven analytical background
Preferred qualifications
• Bachelor's degree in Finance, , Business, Computer Science or related field
• End-to-end implementation experience from requirements gathering to launch in at least one Ceridian and/or Payroll project for U.S., Canada, and/or U.K.
• Advanced data analytics skills
• Prior experience in Payroll
• A desire to exceed expectations and interpersonal skills, including persuasive written and oral communication skills
• Ability to successfully manage multiple competing priorities simultaneously
• Demonstrated ability of participating in milestone driven projects
- 1+ years of finance experience
- 2+ years of Accounts Receivable or Account Payable experience
- 2+ years of applying key financial performance indicators (KPIs) to analyses experience
- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL and VBA skills
- Experience using data to influence business decisions
- Experience in corporate finance including budgeting/planning, forecasting and reporting- 2+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Experience in TM1, Data Warehouse and SQL
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