As an Amazon Web Services (AWS) Senior Solutions Architect within the Strategic Accounts segment, you are responsible for partnering with our most valuable & technically capable customers, to design cloud architectures utilising AWS services. As part of this team, you will blend business acumen with technical guidance to effectively engage with Enterprise scale organizations at all stages of cloud adoption, helping them reinvent their businesses using AWS technology, guiding them on their cloud journey.
In this role, you will help our customers solve business challenges such as rapidly releasing products/services to the market or building an elastic, scalable, cost optimized application. You will engage with AWS product owners to influence product direction and help our customers develop their new markets by utilising AWS Services and newly defined architectural approaches.
Through your work with our customers you will define patterns and trends that can be applied across broad industries and segments to help other customers accelerate their innovation.
As a trusted customer advocate, you will help organizations understand and implement advanced cloud-based solutions, and how to migrate and scale existing workloads in the cloud. You will have the opportunity to shape and execute a strategy to build knowledge and broad use of AWS. You will also need to be adept at interacting, communicating and partnering with other teams within AWS such as services teams, marketing, and professional services, as well as representing your team to executive management.
For this role, we are looking for candidates who have technical breadth complimented by technical depth in one or two areas, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Strong communication and interpersonal skills are required for engaging our customers at all levels of seniority.
If you are excited about the prospect of using your architecture experience to assist our most valuable customers, tackling challenging problems, have a hand in shaping the future of cloud adoption, enhancing and growing your own skills, and having fun, then we would love to hear from you.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Key job responsibilities
Key job responsibilities
- Strategic account SAs build long-term customer relationships, getting to know the details of each customer’s environment and business. They offer strong technical guidance and proactively seek to improve the architectural position of the customer.
- Lead trusted relationships with the C-suite (CIO, CTO, CISO, etc.) and Enterprise architects; understand the customer’s technology challenges; dive deep and understand stated, unstated business needs, and challenges.
- Own the overall technical relationship between - customers and AWS. Influence leaders on topics such as AI/ML, app modernization, reliability, and operational efficiency, security, cost, and performance.
- Working backwards from the customer's business needs, create a holistic technology vision, strategy and practical transformation plan; addressing technology challenges but also increasing business impact, innovation and agility, addressing skills and org challenges.
- As a key member of the sales team, ensure success by formulating, co-authoring and executing a technical and sales strategy to aid the customers adoption of AWS technology.
- Advocate for and Influence the AWS technology strategy internally and externally, at industry events, meet-ups, and summits.
- Author AWS customer-facing publications such as solutions, blog posts and white-papers.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic qualifications
Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps.
Have a demonstrated ability to think strategically about business, product, and technical challenges.
A passion for technology and for learning.
Preferred qualifications
The following qualifications are desired but not required:
Experience designing, building, refactoring or operating large scale and impactful IT systems - either on premises or in the cloud.
Working knowledge of cloud native architectures.
Working knowledge of multiple technology domains, such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads etc.
AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification.- Experience of a specific technology domain area (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics, AI/ML) experience
- Experience developing technology solutions and evangelizing end-to-end technology roadmaps that guide IT transformations toward cloud computing
- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
- Experience of design, implementation, or consulting in applications and infrastructures experience.- AWS certification, such as, AWS Solutions Architect, or a similar cloud certification
- Professional experience architecting, operating cloud-based solutions
- Experience migrating or transforming legacy customer solutions to the cloud
- Demonstrated ability to adapt to new technologies, learn quickly, and manage high ambiguity
- Knowledge of presentations and whiteboarding skills with a high degree of comfort speaking with executives, IT management, and developers
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
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