Manager, Marketing Operations - UCAN Brand

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role
In this role, you will be a key cross-functional partner, responsible for managing the end-to-end project management of Brand multi-title campaigns and priority events, asset production budgets, and partnering with creative, media, social, publicity and other cross-functional teams. This means that you are a nimble, solutions-oriented, entrepreneurial, creative operations expert. You thrive in a fast-paced environment that requires you to bridge competing priorities amongst global and local cross-functional stakeholders -- ensuring all assets are delivered on time and on budget.

Responsibilities include:

• Project manage a slate of Netflix Brand multi-title global campaigns (i.e. Next on Netflix, Quality, etc.) and priority B2C and B2B events, such as Tudum: A Global Fan Event, Netflix is a Joke Festival, Upfronts, Annual Business Review and more.  

• Managing end-to-end campaign operational scope including: overseeing long lead planning, relevant production budgets, creative development, asset planning and production, and campaign fulfillment/delivery  

• Track the Production related spend for Brand campaigns and Event launches across the entire lifecycle of a campaign (from Creative Development to Delivery) and proactively flag potential overages and savings in real time.

• Working across teams and stakeholders, Marketing Ops produces very detailed backout schedules for the components that promote or make up that campaign or event. Example 1: Partner with Event Lead to identify needs and line up the event timeline with the production timelines of needed components. Example 2: Lead the creative development, finishing, and delivery schedule to shepherd Marketing assets from multiple titles globally toward one project timeline.

• Manage creative agency NDAs, SOWs and creative agency onboarding 

• Ensure that time-sensitive bottlenecks are eliminated and advise on delivery & budget risks to enable the creation and production of high quality creative at a high velocity. 

• Lead and manage cross-functional communications and workflows, ensuring effective exchange of campaign information and global dissemination of campaign milestones, assets and deliverables.

• Partner with a team of operational producers responsible for managing finishing, localization, and trafficking of assets. These include online and offline AV, key art and out-of-home, digital, and social creative assets.

• Manage day-to-day escalations and troubleshooting of creative development and production issues.

• Collaborating with cross-functional teams to determine what is the best asset production and delivery approach given the specifics of each event or campaign. Build out and maintain infrastructure based on that strategy. 

• Use data to inform production best practices, eliminating inefficiencies throughout our operational pipelines.

Qualifications

• 8+ years of creative project management and creative production experience, preferably at an entertainment studio, network, or agency. 

• Expert knowledge of marketing campaign and localization workflows, deeply understanding the creative and production process for video (sizzle reels, trailers, tv spots, social creative, etc), print/OOH and digital materials.

• Fluent in Video and Digital types and formats while understanding the fundamentals of asset management, servicing and ad trafficking.

• High competency and proven track record of project management for high profile global campaigns.

• Proficient in project management tooling systems and ability to problem solve short term and long term workflows. 

• Knowledgeable of the ever-evolving advertising landscape

• Experience managing a high volume of creative and campaign types with geographically dispersed teams.

• Strategic thought partner and strong team player.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $170,000- $360,000. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here. Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.