Operations Manager

• Customer Engagement: Overseeing customer interactions to provide feedback and enhance engagement, ensuring aligned solution recommendations. 
• Team Motivation: Communicating company goals and departmental plans to inspire and guide our teams. 
• Training and Development: Identifying opportunities for training, sales, and support, and providing feedback to improve customer engagement and lead generation. 
• Operational Compliance: Ensuring compliance through supervision, accountability, and education, supporting audit procedures and inspections.
• Team Management: Managing the selection, development, and performance of team members, making key employment decisions, and driving employee growth and development. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.