Mid-level Product Designer (Consumer)

Join us at Trustpilot as a Mid-Level Product Designer (Designer I) in our Consumer Team. This is your opportunity to shape the experiences of millions of users and contribute to a product that makes a difference. If you’re a creative problem-solver who thrives in a fast-paced environment, we’d like to have you on board!

As a Mid-Level Product Designer, you’ll work collaboratively with product managers, designers, and engineers to create user-centric solutions that amplify our consumers' voices and help businesses learn and grow. You’ll deliver delightful and accessible designs that meet user and customer needs, and business goals. You’ll be working on projects that range from researching, concepting and wireframing, to prototyping and completion, and you’ll have the opportunity to work across many of Trustpilot’s platforms.

What you’ll be doing:

• Collaborate with cross-functional teams to understand product requirements and present multiple design paths
• Collaborate with senior designers and product managers in bringing larger strategic initiatives to life, supporting with mocks, decks, and documentation
• Use research and customer feedback to inform design decisions and help shape future roadmaps, ensuring we are building for real-world needs
• Develop a deep understanding of Trustpilot’s design principles and use industry patterns to inspire your work.
• Prototype ideas to illustrate complex user flows and bring your designs to life
• Present your work to stakeholders with confidence and clarity, promoting a collaborative environment
• Deliver high-quality UI and UX work consistently
• Identify opportunities to improve processes and bring them to the team’s attention
• Advocate for accessibility and inclusivity, ensuring all designs support diverse user groups

Who You Are:

• You have a solid portfolio showcasing well-developed visual/UI design skills and UX research and design. Experience in Consumer-facing digital environments would be ideal
• You have a good understanding of visual design principles, with keen attention to detail and an ability to create aesthetically compelling designs
• You may be newer to Product or UX design, but you have a solid foundation in visual/UI design and an interest in developing and growing in the role
• You have a foundational understanding of user experience principles and processes
• You’re invested in delivering well-crafted user experiences that fulfil both user needs and business goals
• You’re familiar with Figma or similar design tools, and comfortable working in a SaaS, agile environment
• You’re curious, always seeking out new methods to elevate your design process
• You have articulate communication skills and can express your ideas to a range of stakeholders
• Experience with branding work is valuable

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment 
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!

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