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Axon

Senior Product Manager

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Seattle, Washington, United States

5d ago
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Job Description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Axon Connected Devices team's mission is to bring transparency and capture the truth of critical events experienced by law enforcement officers, helping to protect lives. We develop technologies and products that seamlessly enable officers to confidently capture vital footage—from start to finish—using a variety of sources. Our devices, such as Axon Body Cameras, play a pivotal role in delivering unaltered, critical evidence that reveals vital details, generates insights, and presents unbiased perspectives.

Device administrators and armorers in law enforcement agencies play a crucial role in ensuring that Axon devices are deployed, managed, and maintained effectively at scale. Your work will maximize the performance and effectiveness of Axon devices, empowering administrators to easily deploy, maintain, track, share, and manage these devices using Axon's suite of mobile and desktop applications, cloud services, and hardware solutions.
We are seeking a product leader who can think broadly and strategically to define, own, and drive the product roadmap, create market-fit products, and grow the product's market share for Axon devices. You'll be a key player in one of our fastest-growing product lines, developing solutions that extend globally and deliver exceptional value to our customers. You will closely collaborate with Axon's successful products, including Axon Body, Axon Taser, and Axon Evidence, among others. Working with a talented and expanding team of engineers and designers, you will lead the development of our next-generation devices.

As a Senior Product Manager, you will own the entire product lifecycle—from hardware to software—ensuring products are delivered on time, within budget, and at the highest quality standards. Your work will not only meet but exceed customer expectations, delighting them with innovative, reliable solutions.

What You’ll Do 

  • Location: Onsite at our Seattle, WA office OR Scottsdale, AZ office from United States

    • Leverage market data, trends, and customer insights to formulate business plans for new products/market segments globally. Consistently deliver innovative product solutions that delight users and drive buyer conversion and user adoption.
    • Engage directly with customers and internal stakeholders including sales, marketing, product support and customer relationship managers to gather feedback, understand their challenges, and convert those insights into product enhancements.
    • Proactively collaborate with engineering to make the right trade-offs for technology solutions to complex problems. Recognize how architecture will influence cross-product systems. Facilitate clear communication and collaboration between technical and non-technical teams and ensure alignment on product goals and priorities.
    • Write detailed product vision and specifications, ensure that the final product/ feature meets the requirements and delivers an optimal user experience.
    • Lead and coordinate cross-functional teams, including sales, customer success, marketing, and technical support, to ensure product success and customer satisfaction.
    • Effectively work with external partners and software and hardware vendors to join forces in building joint products that meet customer's needs.
    • Effectively communicate progress, risks, trade-offs and opportunities to stakeholders, including senior management, customers and external partners.

What You Bring

  • 7+ years of product or program management on medium to large products.
  • Bachelor's degree in fields of computer science, electrical engineering or related fields.
  • Excellent understanding of the business of building products and monetization strategies to drive product growth and adoption.
  • Excellent communication and leadership skills, with the ability to develop and articulate product vision and strategy to both technical and non-technical stakeholders including C-suite executives.
  • Effective in contributing to technical discussions, influencing technology decisions and strategies pertaining to product development.
  • Demonstrated passion for prioritizing customer needs, making critical trade-offs between team capacity and customer demands.
  • Excellent analytical and problem-solving skills, with a track record of developing innovative solutions to complex technical challenges.
  • Experience in collaborating with international customers and coordinating with global teams.
  • Ability to travel domestically and internationally for short periods of time.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental and Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

 

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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