Lead HR Business Partner

The Team

You will be joining an organization with engaged founders and leaders, strong values (practiced daily!) and operational rigor and discipline. Come help us build the culture and the processes that will enable continued success for our employees and borrowers.

As the Lead HR Business Partner you will be responsible for and lead the day-to-day People support to a critical talent population working to help Upstart scale. From driving organizational transformation, to front line manager coaching, to Leadership team effectiveness, to performance cycles and cultural initiatives, you will partner closely with key members of the Upstart leadership team to help them uplevel their functions and the employee experience. You will also be a key member of our People org, participating in or leading company-wide People programs that could include initiatives in performance and talent management, employee engagement, system implementation, diversity and inclusion, development and more.

Position Location - This role is available in the following locations: Remote

Time Zone Requirements - Most of our leadership team operates on the West Coast time zone, however you will have many stakeholders working on EST and CST. Your hours can be flexible based on your location, schedule and preference.

Travel Requirements - This team has regular onsite collaboration sessions. These occur a maximum of 3 days per quarter primarily in the San Mateo office. If you need to travel to make these meetups, Upstart will cover all travel related expenses.

How you’ll make an impact:

Strategic advisor: Serve as an influential thought partner to executives as they scale their organizations and support them in executing their vision, influencing them to consider alternate perspectives where appropriate. From org design, to talent development, to rewards and recognition, to fostering a high performance culture, you will act as a trusted coach and driver.

Manager coach: Support managers in your client group to help them thrive in their roles and careers at Upstart; coaching them through scenarios ranging from managing low performance to developing high performers.

Employee relations: Engage with employees to understand their needs, help resolve their conflicts, and unblock their challenges enabling them to do their best work at Upstart.

Performance management: Partner with business leaders to identify top talent and help them grow with Upstart; and coach managers through low performance management to maintain our high performance bar.

Project and program support: Implement and support core People programs, processes and initiatives such as performance review cycles, diversity and inclusion, compensation, employee development, and succession planning.

Solve problems: Diagnose issues, design solutions and drive them to resolution by using your subject matter expertise and excellent judgement, liaising between the People team and the business to lead change for the organization.

What we’re looking for: 

Minimum qualifications:

• BA/BS degree required
• 8+ years of HR experience with at least 5+ years as an HR Business Partner supporting VP+ clients
• Strong business acumen—demonstrated ability to learn business objectives quickly, build rapport with executives at a rapid clip, influencing talent and org decisions that impact business outcomes
• Exceptional communication skills and strong analytical aptitude - get ready to work with data and spreadsheets!
• Strong project management skills and the ability to succeed in a fast paced environment
• A track record of strong work ethic, integrity, sound judgment, first-principled thinking and personal accountability

Preferred qualifications:

• Additional HR certifications and degrees are a plus
• Experience working in the Tech industry

What you'll love: 

• Competitive Compensation (base + bonus & equity)
• Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 
• 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
• Employee Stock Purchase Plan (ESPP)
• Life and disability insurance
• Generous holiday, vacation, sick and safety leave  
• Supportive parental, family care, and military leave programs
• Annual wellness, technology & ergonomic reimbursement programs
• Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
• Catered lunches + snacks & drinks when working in offices