Commercial Legal Counsel

So, what’s the role all about?

Are you ready to make a significant impact at the forefront of technology and innovation? As a key member of NICE's Americas Legal team, you will drive high-value commercial and technology transactions that are integral to our success in the Americas. Your role will center on enabling NICE’s growth in enterprise cloud solutions, particularly within our industry-leading CXone Power platform. This position requires expertise in negotiating complex technology agreements and crafting innovative legal strategies to support our global objectives.

You will collaborate with cross-functional teams to navigate the intersection of cloud technology, compliance, and data privacy. Beyond transactional responsibilities, you will play a strategic role in optimizing contracting processes, developing legal playbooks, and scaling operations to match NICE’s dynamic growth trajectory. Reporting to the Associate General Counsel for NICE Americas, this hybrid role (2 days per week in-office) offers the opportunity to shape the future of a global leader in customer experience, compliance, and public safety solutions.

How will you make an impact?  

• Lead Strategic Transactions: Manage and negotiate complex commercial transactions across sales, product, and procurement functions, focusing on enterprise cloud solutions.
• Provide Legal Expertise: Offer guidance on U.S. and international laws related to SaaS, data privacy, cybersecurity, and commercial terms.
• Drive Process Improvements: Enhance legal workflows by developing and updating playbooks, templates, and contracting processes to streamline operations and scale for growth.
• Collaborate Cross-Functionally: Partner with global teams to align legal strategies with NICE’s business objectives and support key initiatives.
• Monitor Regulatory Changes: Anticipate and advise on changes in laws impacting NICE’s commercial activities, ensuring compliance and risk mitigation.
• Educate and Train Teams: Provide training on corporate policies, compliance programs, and legal best practices to empower internal stakeholders.
• Build Relationships: Foster strong internal and external partnerships, balancing strategic priorities with business needs.
• Support Global Growth: Implement initiatives that align with NICE’s global strategy, contributing to business expansion and innovation.
• Handle Additional Responsibilities: Take on other legal tasks and projects as needed to support the legal team and company objectives.

Have you got what it takes?

• Education and Licensing: Law degree with excellent academic credentials and an active license to practice law in any U.S. state.
• SaaS and Technology Experience: At least 5 years of legal experience, including a minimum of 3 years in SaaS, cloud computing, and enterprise software transactions on the vendor side.
• Transactional Expertise: Proven experience drafting and negotiating SaaS agreements and related documents, including Data Processing Agreements (DPAs) and Business Associate Agreements (BAAs).
• Legal Acumen: Deep knowledge of data privacy, cybersecurity, and intellectual property laws, with a strong grasp of global trends in data protection.

Preferred Experience

• In-House Background: Previous in-house counsel experience strongly preferred; experience working in a U.S. publicly traded companies is a plus.
• Government Contracting: Familiarity with FED/SLED contracting is highly desirable.
• Process Improvement: Track record of streamlining legal processes and developing playbooks to support business growth.

Core Skills

• Exceptional negotiation and communication skills, with the ability to convey complex legal concepts clearly.
• Strong ability to manage multiple priorities and projects independently while delivering results in a fast-paced environment.
• Team player with a collaborative mindset and the ability to build positive relationships across diverse groups and cultures.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 6023
Reporting into: Director, Associate General Counsel
Role Type: Individual Contributor