Receptionist

Receptionist – London.

So, what’s the role all about?

As the Receptionist, you will be the first point of contact for employees, clients, and visitors, ensuring smooth day-to-day operations in the London office. Your responsibilities will include:

How will you make an impact?

Front Desk & Visitor Management:

• Opening and setting up the reception and waiting area.
• Answering and directing calls professionally.
• Managing visitor access, issuing passes, and ensuring sign-in compliance.
• Notifying ground floor reception of visitor arrivals via the online portal.

Meeting Room & Event Coordination:

• Booking and monitoring internal and client meeting rooms.
• Ordering and arranging catering for meetings, ensuring all costs are logged.
• Assisting with office events and social committee activities.

Mail & Courier Services:

• Handling incoming mail distribution.
• Arranging daily couriers to internal and international shipments via DHL.

Office & Facilities Support:

• Managing Cleaning Operatives and ensuring completion of daily checklists.
• Maintaining a clean and welcoming reception area.
• Ordering office supplies and placing stationery orders.
• Logging and tracking facilities-related expenses and admin spreadsheets.
• Raising and tracking internal purchase orders (POs).
• Logging helpdesk tickets for maintenance requests (e.g., air conditioning, doors, lifts).
• Liaising with security for access control, including out-of-hours access.

Administrative & Team Support:

• Assisting the London & Southampton Office Manager with leaver equipment returns.
• Supporting the EMEA Facilities Manager with various tasks as needed.
• Assisting departments with administrative tasks upon Office Manager approval.
• Finalizing documents (signature collection, stamping, scanning, and forwarding).
• Binding and laminating documents when required.
• Providing remote support to Southampton & London offices for purchasing, event planning, and venue coordination.
• Covering DHL-related tasks when the Office Manager is unavailable.

Have You Got What It Takes?

• We are looking for a dynamic, highly organized professional who thrives in a fast-paced corporate environment. The ideal candidate will have:
• Corporate Reception Experience: Previous experience in a front-of-house role within a corporate setting.
• Strong Interpersonal Skills: A friendly, open, and approachable manner with excellent communication skills.
• Technical Proficiency: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Professionalism & Initiative: A polished appearance, professional attitude, and the ability to remain proactive and resourceful in problem-solving.
• Organizational Skills: The ability to multitask, prioritize effectively, and work well under pressure.
• Team Spirit: A collaborative mindset with a “can-do” attitude and willingness to support colleagues.
• Flexibility & Business Awareness: An understanding of company objectives and the ability to adapt as needed.

Join us and play a key role in ensuring the seamless operation of our London office!

Requisition ID: 6244.

Reporting into: Manager, Facilities.

Job type: Individual contributor.

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