Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Technical Support Engineer - Core Team
Overview of Job Function:
The Technical Support Engineer will play a key role in evaluating, troubleshooting, and quickly resolving technical concerns and questions with the product used by customers. Technical Support Engineer will provide support through various channels via email and phone. Expected to provide not just break-fix solutions but also conduct proactive measures to ensure service availability.
Principal Duties and Essential Responsibilities:
Minimum Requirements:
Preferred Requirements:
Company Benefits
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Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
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Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.