Capacity Planning Manager, AMZL Last Mile Planning

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast?
Have you wondered where it came from and how much it cost Amazon to deliver it to you?
If so, the Amazon Logistics, Last Mile team is for you.

【Mission of Amazon Logistics】
Our mission is to build the most efficient and optimal transportation solution on the planet, using our technology, program management and engineering expertise.
We aim to leverage latest technologies, optimization techniques and data analysis, to innovate at a rapid pace setting up a last mile delivery network of the future.
We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner.

【About Capacity Planning Manager】
Amazon Logistics, Last Mile team seeks a Capacity Planning Manager to support capacity planning for our Delivery Station operation.
Great candidates think like business owners and drive results; look at a challenge, define what is broken and build the solution on behalf of our customers. Successful Managers have the ability to think both strategically and tactically to optimize for long-term performance, handle multiple priorities, and take independent decisions in an often times ambiguous environment.

More Information
・Department: Last Mile (AMZL)
・Job: Planning / Program / Project Management
・Location: Tokyo Office


Key job responsibilities
- Owning the weekly cadence for the generation of capacity plans to make sure the organization is well prepared for the future
- Apply data a to identify analysis to identify the areas of improvement. Continuously driving programs to increase accuracy and quality
- Work cross-functionally to ensure that decisions are made and actioned which will allow our operations to run as effectively as possible
- Challenge the unknown and drive improvement into key areas of our business
- Drive solution designs for end to end capacity building and have a long term vision leading the program towards meeting yearly and quarterly goals
- Work across multiple teams building capacity plans for new station launches through the ramp period, support end to end monitoring of volume flow and driving network design and execution teams to ensure that volume and recruiting targets are met, participate in the roll-out of global best practice financial models for labor planning, as well as monitor plan vs actual and adjusting benchmark productivity assumptions for all labor planning on the road

About the team
【About Amazon Logistics】
https://www.amazon.jobs/en/teams/amzl- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Business level of English and Japanese- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience building processes, project management, and schedules
- Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.