Program Manager, Employee Safety Culture, WHS Employee Safety Experience

At Amazon, we strive to be Earth's most customer-centric company. To get there, we need exceptionally talented, bright, and driven people. As a member of our Workplace Health & Safety (WHS) team, you will have an opportunity to make a valuable contribution to that goal and grow a safe environment for our customers and employees.

The WHS Worldwide Ergonomics and Safety Experience (WESE) team is seeking a passionate safety professional to build and implement Amazon’s Europe (EU) and Rest of World (ROW) Safety Culture initiatives.

In this role you will be a key contributor to a dynamic and global team that drives the growth and success of employee safety programs within the EU and ROW. Initiatives you develop will focus on enhancing front-line leader’s safety capabilities to improve associate safety sentiment, drive a strong culture of safety ownership, and explore ways to enhance organizational safety. This includes working with stakeholders as the primary point of contact for the coordination and management of strategic, cross-functional, and business-critical projects. These assignments are complex in nature and support business, regional, country, and global level priorities. The role requires expert influential leadership across all verticals and horizontals, with highly visible timelines that align to Vice President level goals.

A successful candidate will be detailed oriented, have experience in collaborating with business and field teams, and be a customer obsessed leader.

Key job responsibilities
• Lead and implement global employee safety programs aimed at driving a culture of safety across Amazon operations
• Partner with operations leadership to define, measure, implement, communicate, and track safety improvement initiatives
• Identify and address customer and business pain points by actively deep diving into data and operational processes, and by working with cross-functional teams
• Write effective Amazon documents and ensure high quality content for stakeholders
• Work backwards – demonstrate planning capability to execute on deliverables
• Provide effective communication to customers and stakeholders across regions
• Collect, analyze, and present data to drive decision making, as required
• Engage with employees at all levels to solicit feedback, address concerns, and promote active participation in safety culture initiatives.
• Anticipate bottlenecks and blockers, assess risks, mitigate issues, and troubleshoot, as needed


A day in the life
As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team
The WESE team is responsible for ensuring the success of global engagement and ergonomics safety programs at sites, including Customer Fulfillment, Sort Centers, and Amazon Logistics. The team is focused on the successful execution of new initiatives and projects at sites that will improve the safety experience of Amazonians and reduce risks.- A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF)
- Proven experience in safety culture, engagement, employee sentiment, perception management
- Proven experience in implementing Human Organizational Performance principles in an industrial setting
- Experience leading programs and using data and metrics to determine improvements
- Experience prioritizing complex deliverables, understanding and discussing technical concepts, managing trade-offs, and running meetings with technical and business leaders
- Experience managing end-to-end global programs
- Data analytical and interpretation skills
- Experience thinking strategically and executing methodically with an eye for tactical details- Certified Safety Professional
- Certified Project Management Professional
- Master’s Degree/MBA
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Ability to lead team members working in different regions and time zones
- Strong knowledge of safety regulations, standards, and best practices.
- Proven track record of developing and implementing safety programs and initiatives that drive measurable improvements in safety performance.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.