Field Sales Manager (Viator)

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We are seeking a driven and high-performing Field Sales Manager who will be responsible for  growing Viator’s catalogue of products by acquiring new and exciting suppliers across your geographic region. The Field Sales Manager role requires excellent sales and communications skills, effective relationship-building talents, and a proven track record of exceeding targets with experience in outside sales, telesales, new customer acquisition and/or business development, preferably with an online or travel company. 

You are a brand ambassador that will be proactive, motivated, organized, responsible, and able to work well in a fast-paced, team-oriented, and entrepreneurial environment. This is a great opportunity for a motivated candidate with a passion for travel to join a fun team and have immediate impact driving revenue for a global leader experiences industry. 

Responsibilities

• Facilitate negotiation of terms, including rates and margins, to close new business

• Manage designated pipeline and make outbound calls

• Engage with destination marketing organizations and other trade groups to win customers

• Consultatively position our distribution platform and value proposition

• Modify customer engagement to overcome objections and identify solutions to roadblocks

• Achieve and exceed communicated targets

• Collaborate with sales operations, supplier support, and account management teams to ensure a smooth and efficient sales cycle

• Take ownership and accountability over critical outcomes that the business needs

• Travel as needed to meet with assigned targets, travel to attend trade events, participate in regional speaking engagements, attend internal team meetings

Key Skills & Experience

• 5+ years of experience in sales, preferably with an online company

• Travel industry experience preferred, particularly with tours, activities, or attractions

• Strong phone sales, negotiation, and closing skills

• Proven record of contracting new business and regularly exceeding sales targets

• Territory and pipeline management experience using Salesforce or another CRM tool

• Superb written and oral communication skills

• Results-driven hunter mentality with relentless drive to sign up new customers

• Proven self-starter with ability to deliver on initiatives without constant supervision

• Confident and energetic; flexible and adaptable; organized and able to succeed in a fast-paced, dynamic environment

 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.